What is your return or exchange policy? How do I return my order?

Berricle jewelry should meet or exceed your expectations. However, if you are not happy with your purchase, we offer the following return policy:

  • Return or exchange within 60 days of receiving your package. Extended 60 days return policy applies to orders placed between Nov 15th and Dec 31st, 2018.
    • Exchanged order will be applied with the same discount/promotion if any. 
  • Send back the items in brand new condition with the original packaging. All rings must be returned with the original tags still attached.
  • Items that have been worn, damaged, and/or altered will not be refunded or exchanged.
  • Starting Nov 15th, 2018, to enjoy free U.S. returns, please search "package has just been delivered!" in your inbox to locate the Delivery Notification email and print out the attached PDF format prepaid return label. Free returns only apply to U.S. domestic orders.
  • Click the link below if you need to generate free return label.
 
                                         Click Here To Start Your Free U.S. Return 


You may also use other shipping carriers of your choice. However, the return shipping fee will not be reimbursed. We strongly advise that you send your returns back with tracking service and package properly insured. Please send your returns and exchanges to this return address:

BERRICLE LLC

14107 20th Ave #401

Whitestone NY 11357

All returns are subject to inspection. Items that have been worn, damaged, and/or altered will not be accepted. We reserve the right to refuse any such items and return them to you at your expense ($5.99 return handling & shipping fee). Please note that a claim must be filed within 7 days of receiving your order if it is defective, damaged, or incomplete upon arrival. Any lost or not received packages must be reported within 30 days of the date your order was shipped.